Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Business Analyst

What you will do:

• Design, develop, implement, and maintain models for various business applications. Includes data gathering and statistical analysis, model development and enhancements, ongoing maintenance, etc

• Understand current business procedures, problems with those current procedures, and recommend possible solutions that use the FirstVision technology. This includes data gathering and exploration, research into current industry trends, and what competitors might be doing

• Feasibility assessment of client requirements against existing FirstVision functionality

• Interrogation of system possibilities that would meet client requirements, and effort assessment for same

• Concise and structured issue and stakeholder management / communication

• Awareness of cost effectiveness, timeliness and priorities of each delivery

• Ability to illicit necessary detail and comprehend multiple technical wide-ranging requirements

• Anticipate post-production implications with delivery of requirements & assess the impacts to each (multiple) stakeholder involved

International travel may be required

What you will need to have:

• Previous experience working with First Vision application.

• Project management methodology knowledge and experience – ‘Waterfall’ & ‘Agile’ Methodology

• Proven track record of gathering customer requirements, analyzing and translating these into business processes

• Ability to provide concise and necessary details required for each stakeholder (multiple)

• Minimize need for multiple iterations of ‘review and update’ sessions prior to client sign-off, as well as additional developer / tester questioning following client sign-off

• Be descriptive by various methods, examples, screen-shots, Visio diagrams, tables, language Grammatically and technically correct with a professional appearance

• Business Requirements Solutions / Systems Impact Documents, XLS, XML, Visio, PowerPoint Project size / scope can vary considerably. Specific clients may require a different style to the norm

• Quality-focused, with attention to detail, good use of language (proficient with Word, Excel PowerPoint, Visio), familiarity with Jira and Confluence tools.

What would be great to have:

• Experience in Financial Services Solutions Implementations

• Experience with Base24

• Previous experience within the card domain

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name

• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.