[Want to take your career to a higher level? *[Passero Associates IT Department[ seeks an *[IT Help Desk Technician[ in the **[Charlotte, NC office[. The candidate we are seeking is customer service oriented, organized, and has experience with setting up and troubleshooting technology.

[Responsibilities:]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}**]{calibri",sans-serif"=""}

• Provide in-person and virtual technical assistance to staff in our Charlotte, NC, Marietta, GA, and St. Augustine, FL offices.
• Responsible for installation, configuration and maintenance of hardware and software
• Responsible for assuring compliance with hardware and software guidelines
• Responsible for addressing and resolving help desk tickets
• Provide technology training to staff as needed

[Qualifications/ Experience:]{calibri",sans-serif"=""}

• AAS or BS degree in Computer Science or IT certifications; or equivalent work experience
• 2-4+ years of help desk/systems technician experience preferred
• Excellent customer service and support skills; team player
• Demonstrated experience in MS Windows and MS Office environments
• Knowledge of AutoDesk is a plus
• Motivated, self-directed and a problem-solver
• Strong written and verbal communication skills
• Able to move/lift 50 lbs

Submit your resume and cover letter today! Visit

[www.passero.com/careers[ (Req. #1335).

[Offering Competitive Salary and Benefits Package. [EOE/AA - Minority/Female/Sexual Orientation/Gender Identity/Disability/ Veteran. *[Passero Associates is committed to leveraging the talent of a diverse workforce to better serve our clients, our people, and the community. *[Passero Associates is not able to sponsor visas. [Recognized nationally by the Zweig Group as one of the Best Firms to Work For, Passero Associates is a growing multi-di ]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}