Kansas City Southern Railway Sr. Product Manager in Kansas City, United States
Sr. Product Manager
The Sr. Product Manager position is responsible for managing multiple software applications throughout their lifecycle. This role will also support the Director of Application Development in the creation of a center of excellence around Product Management. This role is an intersection between business operations, technology solutions and the end-user experience. The Sr. Product Manager must possess skills in vendor management, business analysis, project management and application management to be successful in this role. The Sr. Product Manager should be passionate about optimizing applications to achieve the business goals while maximizing return on investment, shall be knowledgeable of technology to assess levels of effort and serves as an advocate for the processes and products across business and IT.
Manages the overall application vendor relationships and ensure their delivery, including the management of application support agreements, budgets and requests for new work, changes and production support.
Manages the overall relationship with our internal customers and is accountable for business outcomes as a result of technology.
Works with the business to set the vision, goals and strategy for the products and develops/maintains business unit and product roadmaps for KCS. Understands the vendor's roadmap for their product and how it will impact KCS.
Works with the business on problem identification and the Enterprise Architecture team on business architecture.
Consults with the business, IT and the vendor to review new product features and improve on existing ones while identifying opportunities for KC.
Acts as the SME for the product and champion all change requests for the product.
Owns the health of the system (software and Hardware) and works in partnership with business and IT leaders to obtain and commit necessary resources at the appropriate time, level, and expertise to support the product
Helps establish processes and provide input on Product Management to develop a center of excellence around the discipline.
Manages projects as needed for small enhancements/projects, minor releases and overall risk and issue management. Collaborate with project managers on larger projects to ensure delivery of technology solutions on time and on budget.
Establish goals, monitor performance and provide feedback through a balanced scorecard (vendor & KCS performance)
Exemplifies KCS Vision, Values, and Culture in each and every interaction with team, clients, and stakeholders.
Bachelors degree, preferably in business, IT or other technical discipline
Eight (8) years of professional experience
Six (6) years experience in a Product Management role or related discipline
Or equivalent combination of education and experience
The duties listed are representative of the job; however, it in no way states or implies that these are the only duties a person may be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position.
We are proud to be an EEO/AA employer/Veteran/Disabled. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Kansas City, United States