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The Taylor Group TCE Parts & Service Sale - 3871/3133/19431 in Louisville, Mississippi

This position is for TCE PARTS & SERVICE SALES REPRESENTATIVE-MS DIRECT 

 

 

Responsibilities : Generates sales to customers for parts, assemblies, truck rebuilds, used parts and pm agreements. Acts as a liaison between Taylor Construction Equipment and the customer. Helps resolve any problems the customer feels he/she has with receiving parts, quality of work performed by serviceperson, quality of rebuilt components, invoicing, and any other problems necessary to maintain rapport with the customer. Quotes service in the field and works with all customer relations. Incumbent manages and reports to customer details of their comprehensive preventative maintenance plan. Incumbent is to provide a detailed call report to the Sudden Service Manager weekly to discuss customer concerns and demands in the field. Communicates twice daily with the direct parts representatives passing on any information or parts orders. Incumbents will make constant recommendations and suggestions for merchandising programs and also the benefits of preventative or full maintenance agreements. Maintains and submits accurate and timely vehicle expense reports and personal expenses. Must maintain a clean truck and neat appearance while representing Taylor Construction Equipment Incumbent will report all Equipment sales and rental leads to our sales team. Must participate in all manufacturers parts training pertaining to Taylor Construction Equipment

 

Requirements :High school education or GED equivalent. Must have valid driver's license and good driving records to be insurable by corporate insurance carrier. Basic knowledge of computers. Travel out of town two to three times per week. Experience in sales would be a plus although not required. Knowledge of the Taylor Parts System would be a plus. Knowledge of Construction Equipment Excellent communication skills. Possess tact and diplomacy to deal with customer base and peers. 

 

 Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

 

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