First for a reason

First Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces carrying approximately five million students in 21,000 schools daily.

About the Position

Accounts Receivable Associate performs all activities associated with the timely and accurate processing of Accounts Receivable transactions. Serves as the AR department associate in regard to the specialized area as detailed in the appropriate Specialty Addendum further below.

Responsibilities:

• Possess an understanding of the detail functionality associated with all systems utilized for activities associated with the employee’s dedicated area of specialty.

• Complies with all job specific requirements as outlined in the appropriate Specialty Addendum.

• Serves as a liaison between internal and external customers to ensure timely resolution of any issues or processing roadblocks.

• Ensures timely reporting of all system or process related issues to the appropriate management and/or system personnel. Must maintain an accurate log of all system issues.

• Meets AR Customer Service requirements as outlined in department Service Level Agreements.

• Maintains knowledge of all company and departmental policies and procedures.

• Logs and maintains accurate records regarding job specific productivity. This process may be system driven or manual tracking.

• Maintains required documentation, activity notes, and associated records as required.

• Timely and accurate reporting as required by FGA Policy or management request.

Qualifications:

• High School diploma or equivalent

• Excellent computer skills

• Outstanding customer service skills

• Strong independent thinker

• Highly organized

• Ability to work independently

• Takes ownership of work responsibilities

First for a Reason

Benefits

We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.

Professional Advancement

Start here. Go far. We believe in promoting from within which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 3 to 5 month Manager-In-Development program prepares future leaders at First Student.

Extensive Training

Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency.

Diversity & Inclusion

Because we’re stronger together, we aspire to have a culture where all people are First. We’re committed to providing an inclusive and diverse working environment for everyone every day.

Community Service & Impact

Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First in your community, you’ll have a positive impact on others.

Apply today and get your career on the road with First Student!