JOB REQUIREMENTS: Job Category:ITSchedule:Full timeJob Description: PURPOSE AND SCOPE This position is responsible for training employees on and supporting the ongoing operations of Rite-Hite\'s assigned distribution systems (CRM, service systems, applications, etc.) after the implementation is complete. These responsibilities will include the support of the current and future applications. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. To provide administration and support to user groups on effective usage of the current and future systems and applications and associated processes To prepare training content for technologies and related Distribution Development initiatives. To provide support and training of technologies and related Distribution Development initiatives. To compile and define enhancement requests related to assigned systems and applications, and to perform the testing of the desired enhancements in partnership with the Information Technology Programming Staff. Support Arbon, Independent and International Reps with setup, translation of blurbs, product descriptions, and configurations of assigned systems and applications. Troubleshoot bugs, errors or questions related to the assigned systems and applications, and test fixes if required. Data analysis and support for current and future sales technology and marketing programs such as Dodge, CRM and Rite-Hite Apps To provide sales and marketing teams with appropriate data to effectively analyze sales and market performance Analyze usage to determine whether system or application is successful or whether users need additional training, whether the setup needs to be changed or whether application should no longer be utilized Assist and support the Operating Companies with the maintenance and updates to proposal blurb templates, product descriptions and proposal support documents. Perform other support and admin for the Distribution Technology Manager and Distribution or Marketing Leadership as needed or requested EDUCATION and/or EXPERIENCE Four year degree. Degree in a technology or distribution related field preferred, Three years of prior related experience Experience leading training, preferably on use of technology Experience providing remote support to users of technology, such as help desk experience. Previous experience working within a field sales and service organization Prior experience with Salesforce, Servicemax, and JDE Oneworld is strongly preferred This position requires excellent project management skills, effective critical thinking skills, public speaking skills, presentation skills and previous experience working within a sales organization. The incumbent must have strong... For full info follow application link. Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug free workplace for our customers and employees. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/ACFDD07DC3094BB0