Horizon BCBSNJ employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware

Job Summary:

In partnership with business customers, creates technology and digital strategy for a single business application (software) product ensuring integration with Horizon's overall strategic plan. Maintains, plans and implements major modifications to a technology portfolio up to 35 applications in pursuit of IT and business goals. Accountable for exemplary quality, performance, and availability service levels. Directs and oversees the software development lifecycle for new and existing in-house and vendor off-the-shelf application assets. People leader for technology teams up to (approximately) 50.

People Leader

• Accountable for workforce management ensuring the necessary balance of internal and external technology talent, in terms of budget and skill, to appropriately meet customer demands.
• Team management and engagement including; interviewing and hiring, training and skills development, performance management, communication, and overall compliance with Horizon regulatory requirements, policies, and procedures
• Transformational leader able to guide teams through culture transition
• Manage multiple application teams up to (approximately) 50 full time equivalents; both Horizon employees and on/offshore contingent resources

Customer Liaison and Strategic Driver

• Foster effective partnerships with business customers to enhance and maintain digital and technology roadmaps as aligned to a technology product (application portfolio)
• Implement and maintain cohesive and transparent demand management practices within a technology team

• Application Development and Software Lifecycle Management - In house development and vendor off-the-shelf software implementation and integration
• Ensure software development best practices and quality standards are embedded within all lifecycle phases and consistently utilized for software architecture, engineering, integration, testing and acceptance, and implementation
• Align to Horizon's SDLC methodology and act as transformational leader as the organization moves to Agile/Scrum
• Maintain close alignment with the business ensuring functional and nonfunctional requirements are collected and met and delivery commitments are upheld
• Partners with EBTS managers (IT, Infrastructure & Operations, Information Security) as directed, to align on and implement divisional goals
• Make certain of best practice artifact development, maintenance, and availability

• Application Portfolio Management and Service Level Availability
• Ensure technology roadmaps maintained, managed, and implemented for the entirety of the application product line within span of control

• Align team members to enterprise, information security, and data governance standards on architecture
• Maintain 24x7x365 production support and agreed upon service levels for performance, availability, and quality

Vendor and contract management

• Maintain a vendor strategy supportive of budgeted demand that aligns to the EBTS workforce strategy Participate with corporate Legal and Procurement experts to ensure favorable terms and thorough vendor contracts
• Foster effective vendor relationships, overseeing resource numbers/skill mix for capacity services relationships and delivery metrics for fixed priced contracts
• Ensure month over month vendor adherence to contractual SLAs, contract terms, and quality of delivery
• Uphold controls over the processes and transactions under areas of responsibility including the completeness and accuracy of financial information, business transactions, compliance with applicable laws and regulations, and the effectiveness and efficiency of operations

Administrative, fiscal and budget management

• Monthly and yearly management of budgets approximately $1.5M inclusive of any chargeback
• Direct strategies that increase efficiency and throughput while maintaining cost and quality
• Ensure employee and vendor time reporting practices are upheld and compliance activities are accomplished

Education:

HSD or GED required, Bachelor degree preferred.

Work Experience:

• 5 years of experience leading or building/implementing software, information technology projects and/or programs showing increasing responsibilities over a period of time.
• Strongly Preferred experience with: Medicaid and Govt programs is a plus Experience with Braven
• Preferred prior experience in the business and technology of health payer

Additional licensing, certifications, registrations:

Preferred but not required:

Lean Six Sigma

Project Management

Agile/Scaled Agile training and related certifications

Required:

Software development lifecycle expertise

Experience in software engineering, development and maintenance

Proven ability to deliver quality software products and applications on time and within budget

Successful leadership of technology programs and projects

Demonstrated ability to effectively lead a technology team

Strong organizational and problem solving skills

Preferred certifications :

Agile scrum/Scaled Agile

Functional Competencies

• Mentors and effectively engages employees
• Ingenuity and flexibility
• Technology acumen with the ability to quickly learn new technical concepts
• Instills trust
• Values differences

Salary Range:

$133,900 - $182,805

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. This range has been created in good faith based on information known to Horizon at the time of posting. Compensation decisions are dependent on the circumstances of each case. Horizon also provides a comprehensive compensation and benefits package which includes:

• Comprehensive health benefits (Medical/Dental/Vision)

• Retirement Plans

• Generous PTO

• Incentive Plans

• Wellness Programs

• Paid Volunteer Time Off

• Tuition Reimbursement

Horizon will consider reasonable accommodation requests as part of the recruiting and hiring process.

Horizon Blue Cross Blue Shield of New Jersey is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability and any other protected class as required by federal, state or local law.